FAQ 9 Error messages & Technical problems I receive one of these error messages: ‘’you are using an illegal copy of Mobile Maps’’, ‘’license has expired’’. What can I do?
I receive one of these error messages: ‘’you are using an illegal copy of Mobile Maps’’, ‘’license has expired’’. What can I do?
(0 - user rating)

Please contact Sygic Support Team and provide information about:

 

  1. Software version and device code, which can be found in the application following steps: Main Menu -> Settings -> About Sygic.
  2. Product code, that can be found inside the package / was recieved by activation e-mail.
  3. Your device manufacturer and model; If you have purchased your device from mobile operator, please include this information as well.

In case of error message "license has expired", please check time/date and time zone settings, if they are set correctly.


You can contact our Support Team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .