Embedding Navigation Where It Belongs: Xplanis Integrates Sygic into its X4fleet Driver App

Transforming Transport Management in Switzerland

Operating throughout Switzerland, Xplanis serves numerous sectors – general cargo, liquids, dry bulk, recycling etc. - with their Transport Management System (TMS) called “X4fleet”, meticulously managing transport orders and optimizing tours. Their solution, developed through iterative feedback over more than 35 years, is deployed widely, from small and medium enterprises to large industrial players. Central to their TMS is the X4fleet Driver App, ensuring every driver has seamless access to critical information directly from their mobile devices.

Yet, as their customer base expanded, so did their requirement for truck-specific routing. Xplanis recognized an increasing need for a robust navigation solution embedded within their app – a solution reliable enough to meet diverse client requirements without complicating daily operations.

Choosing Sygic – Clarity from Complexity

When Xplanis first introduced Sygic Professional Navigation into their X4Fleet Driver App in October 2022, the decision was straightforward. "The initial choice was made after a focused market analysis by our colleagues" explains Manuel Miletic, Head of Engineering at Xplanis. After reviewing several possibilities, it was clear: Sygic offered what mattered most – reliability, ease of integration, and attentive technical support.

Seamless Integration into Daily Operations

Integrating Sygic into the X4fleet Driver App was seamless, with the Embedded SDK replacing the standard map frame whenever navigation is activated. Drivers simply start navigating to a destination, and the familiar X4Fleet interface transitions to Sygic’s navigation view.

Once the route is completed, the app smoothly reverts, maintaining an uninterrupted workflow for the driver.

Miletic highlights this streamlined experience as a particular strength: "The integration is so intuitive that drivers rarely think twice about it. They activate the route, follow the guidance, and move back into the app environment naturally."

Automatic Vehicle Profile Recognition – One Less Worry

A critical benefit praised by users is Sygic’s ability to automatically adapt routes to the specific vehicle being driven. Whether drivers switch from heavy trucks one day to smaller delivery vans the next, the app dynamically adjusts routing based on vehicle dimensions stored in the X4fleet backend system.

"Drivers don’t need to manually select vehicle types or worry about restrictions," says Miletic. "It removes guesswork and minimizes errors, making their jobs easier and safer."

Real-time Adaptability in a Fast-Paced Environment

Daily transport logistics are anything but static, plans inevitably change. With Sygic’s Live Traffic and Precomputed Routes features, drivers on the X4fleet platform receive immediate updates, adjusting instantly to new conditions on the road.

This proactive navigation significantly reduces dispatcher stress, ensuring drivers remain informed and efficient, even when faced with unexpected challenges or route changes.

Positive User Feedback is Often Silent - And That’s Good

While the Xplanis team doesn’t usually receive abundant feedback about navigation performance, they know silence means success. "We operate on the principle that no news is good news. If drivers don’t report problems, things are running smoothly," Miletic notes.

When issues are reported – such as was the case for certain routes where specific vehicle profiles encounter routing difficulties – Sygic and Xplanis have proven to find solutions efficiently and enhance the routing performance. This showcases how the Sygic-Xplanis partnership directly adds value to their customers.

Exceptional Technical Support: Partnership Beyond Software

According to Miletic, one of Sygic’s standout qualities is its technical support. Unlike other solutions, the integration and troubleshooting process is straightforward, efficient, and supported by highly responsive experts. "We appreciate how accessible and solution-oriented the support team at Sygic is," Miletic emphasizes. "It significantly reduces our administrative and technical burden."

A Confident Partnership for Ongoing Success

The collaboration between Xplanis and Sygic goes beyond software implementation; it’s a partnership that actively supports operational excellence, reduces complexity, and ensures driver satisfaction. By delivering intuitive, responsive, and efficient navigation, Sygic continues to empower Xplanis to meet and exceed customer expectations.

"We’re focused on practical results," concludes Miletic, " and Sygic consistently helps us to achieve them."

About Xplanis

Xplanis provides a versatile, scalable transport management solution called “X4fleet” across Switzerland. Its TMS and Driver App support various industries by effectively handling order management, tour optimization and monitoring — always guided by real-world feedback to ensure relevance and performance. For more information, visit www.xplanis.com

About Sygic

Sygic Professional Navigation is trusted by more than 3,000 fleets worldwide. With two decades of experience and more than 200 million global downloads, Sygic combines technical expertise with practical solutions, directly addressing the daily challenges faced by drivers and fleet managers. The company offers turn-by-turn navigation, real-time traffic information, truck-specific routing, and other advanced functionalities that help drivers safely reach their destinations. Learn more at www.sygic.com/enterprise